Il Borgo Country Resort Reviews, Deals & Photos 2023 - Expedia.co.uk (2023)

Mixed experiences at Il Borgo - it's very reasonably priced, the pool is great, and the location is perfect (provided you have a car). However - we were really disappointed that the hotel charged us for an extra night when we had to leave the hotel a day early due to our flight time changing. Even though we had given 5 days notice, they felt unable to waive the last night, which resulted in us paying for two hotels on the same night due to a change by Ryanair. Also be warned, if you want wrinkle free clothing, bring your own iron! They share an iron with several other properties - it took 3 days to get one! Try also to get a room in the main house - the pictures don't seem to show the wing where most of the rooms are location. It literally hasn't been updated in 15 years or so - the carpets, curtains and bed sheets were the same in 2006/2007!!

Il Borgo is set in beautiful surroundings, close to Alcantara Gorge, Taormina, Etna and 90 minutes from Siracusa. It has a beautiful pool and great food in the evenings. There's also a great beach in nearby Calatabiano called San Marco.However, the basics are sometimes lacking - it took 3 days to get an iron, the room furnishings are faded and scuffed, parking spaces for only about 8 cars so you may have to park outside on the road. Sometimes it feels as though some of the staff are dismissive of requests, but others are very helpful (Sara was great). Overall, it is good value for money and I would recommend to stay here, but with the knowledge that it is not perfect.

Staff very friendly and helpful

Beautiful location and great staff!

The scenery surrounding Il Borgo is perfect and the resort it’s self is picturesque. The rooms are okay but a little dated and could do with a refurb. Pool is clean and well looked after. Downside is your isolated and the restaurant delivers too much fancy food when I was looking for somethng traditional & Italian. I had a car so me and the family explored some local restaurants that gave value for money traditional food. It’s just not luxury and the food and drink is over priced. The Gorge is close by and very disappointing but not as much as paying €60 each to go up to Mt Etna for 2 hours at 3000m.

My husband and I were incredibly disappointed by our stay here. The marketing of the villa is well done and the photos look great -- to be fair, the main villa and surrounding grounds truly are lovely. Unfortunately, where this villa falls short is in its customer service and room comfort. My husband and I were only staying for a single night as we had booked an excursion in the area for the following day; we we asked if we could enjoy the pool for 30-45 mins after check-out time before we headed off for our excursion we were told "No." Not a big deal, but I have never had anything like that happen to me before (and the hotel was not full at all).The rooms are very dated in style but the truly unbearable part of the rooms are the beds -- old mattresses where you can literally feel the coils pressing through. We asked to see if the bed situation was better in a different bedroom (I am pregnant) but it was the same. Needless to say, my husband (who can sleep almost anywhere) and I did not get much sleep that night at all.Breakfast was mediocre -- nothing special but fine. The staff is also very pushy about having guests eat at the villa's restaurant. The menu options are limited and quite pricey for the area, so it was not surprising that the restaurant was almost empty on the night we arrived.For what it is, I would not recommend this villa and we certainly will not be returning.

Great resort, very friendly staff

Think an old farmhouse located in the middle of a remote valley off a little country road, with grounds which go down to encompass the same river as at the famous Alcantara Gorge. Located in Castiglione di Sicilia 'district', not the town itself - which is actually some 10km away. A good base, but you have to have a car. Easy to find if you use Google Maps or Waze (it's on there) to navigate. Rough parking on site for around 8 cars, but the road in front is quite wide and you can park there too. We had a suite room (2 rooms with 2 single beds and a large double bed), with two air-conditioning units which made it very comfortable. True that mattresses on all beds are very hard, but we did not mind. No working Wifi a negative, but 3G and 4G reception quite decent, so if you have data roaming not a big deal. Breakfast is continental, but with a large additional selection of cold 'pies' and a wide variety of cakes - we were impressed with it actually. Restaurant open in the evening for 2 hours, but you have to book in advance. Menu just 2 choices per course, but you get to see it first thing in the morning. Otherwise you can drive to various other restaurants within a few km, or else go all the way to Giardini Naxos which has a very wide choice.Nice little pool with deckchairs - could do with a few more parasols as there is no shade anywhere otherwise.Conclusion; rustic, a bit rough around the edges, but we really enjoyed our stay, and would happily stay again

The google map location for property is incorrect!!! Add the stay to your colander and the correct location in about 10 west. Good pool, staff very accommodating. Wifi was in public area, dinner was excellent on nights they are open.